Deliver Items for a Sales Order

Use this page to create a delivery note for an existing sales order. Processing the delivery normally reduces stock at the selected location and makes the delivered quantity available for invoicing.

Before you begin

  • Confirm that the order, customer branch, delivery date, and shipping details are correct.
  • Verify available stock at the selected location.
  • Confirm the actual quantity packed and ready to leave the warehouse.

Process the delivery

  1. Open the order from Outstanding Sales Orders and select Deliver.
  2. Review the delivery location, date, customer reference, shipping company, and delivery address.
  3. Enter Quantity to Deliver for each line. Leave a line at zero when it is not being shipped now.
  4. Review tax, freight, and any delivery notes.
  5. Click Process Delivery.
  6. Open the resulting delivery document and print or save the dispatch paperwork if required.

Partial delivery

A partial delivery creates a delivery note only for the quantities shipped. The remaining quantities stay open on the sales order and can be delivered later.

Important: Do not process the delivery until the goods have physically left, or your organization's policy considers them delivered. The transaction changes inventory records.

Next steps