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CRM Lead Sources
Lead Sources
Define where leads originate. These categories are used when creating leads and in analytics to track source effectiveness.
Fields
- Source Name (required) — Unique source identifier (e.g., Website, Referral, Cold Call)
- Description — Brief description of this source
- Active — Enable or disable (shown only when editing)
Default Sources
The following sources are pre-configured: Website, Cold Call, Email, Referral, Advertisement, Trade Show, Social Media, Employee Referral, Walk-in, Other.
Validation
- Source name cannot be empty
- Cannot delete a source that is referenced by existing leads
See Also
- New Lead — Uses lead sources
- Lead Source Report — Source analytics